I am a customer if the Birmingham store and I am very pleased with my purchase 6 years on. I bought a white gold diamond necklace and earrings set and am still delighted with my purchase. The staff are friendly and
accommodating. They do regular cleaning of my set and any problem I have had they have been happy to help. I would definitely recommend this place. A million times better than the high Street and the aftercare is top notch!
Received the best service from Kay, professional, welcoming and attentive from browsing to purchasing. Wasn’t rushed at all like most places we had also visited, felt at ease to take as long as we wanted until we found
the perfect ring and that’s all down to Kay! Thank you so much and we hope to be served by you again in the near future
My husband surprised me with a visit to Marlows Diamonds in Birmingham last month. As it is approaching our 10 year wedding anniversary he wanted to buy me an eternity ring as a gift. I was absolutely stunned and pretty
emotional when we'd arrived. We were greeted by a lovely lady at the door and then met by Kay at one of the counters. Kay was fabulous in helping us pick the perfect eternity ring, she was so attentive and knowledgeable, the whole experience was amazing. Thank you Kay, we'll see you in 10 years
Came back to Marlows to buy an anniversary gift 3 years after buying engagement ring and wedding band. Amazing products, great prices and amazing service as always from the lovely Carmen. Thank you and see you again
One of the better stories in Jewelry Quarter.. I spent a day going around all the stories in the area and none matched the expertise and care from Marlow.Make sure to go in and wait for Marianne, she was fantastic,
highly knowledgeable, understood my needs and ideas I had in my head and showed me a ring I was totally happy with. After needing a couple nights to sleep on the ring before purchase, I went back to try and catch Marianne, and there were already 2 other people waiting to see her. The wait was totally worth it, she remembered me and knew exactly which ring I looked at and made me feel totally confident in my purchase. I will be returning to Marlows (Marianne) for any future needs.
We visited Marlows yesterday to buy replacement engagement and wedding rings for myself, we really had a great experience, Sandeep was so knowledgeable and helped us make the correct choice without being pushy or
forceful, we felt totally comfortable and not at all rushed.The service was quick and easy and I collected my rings in a couple of hours and was delighted with them both! I would definitely recommend to friends and family and will be back for any other purchases I may need. Thank you.
Took my wife to Marlows to get an Engagement Ring upgrade, felt I'd let her down 40 years ago!. We were made very welcome and had a number of options presented to us for the price bracket requested. Diamond and ring
selected we went for a light lunch and returned an hour later to collect her beautiful ring. With a slightly miss shaped wedding ring finger from years of a tightening wedding band, Marlows also re-sized this. For sentimental reasons, my wife wanted to keep the baby diamond from the 40 years old ring and Marlows mounted this into a halo pendant and chain for her.Four weeks later and we returned to have the ring finally sized following this period of rest for her finger and it is now perfect. We have also been told to revisit "every" 12 months for a clean/check/resize if required as part of the brilliant service.
Went to Birmingham Jewellery Quarter to find a special piece for my Wife’s 50th. Thanks to the staff at Marlows we came away with 2 superb pieces for fantastic value. Outstanding service and quality, couldn’t be
If you are tight on budget and looking for a good wedding ring within your pocket, then do visit Marlows Diamond. They have got good collection and their staff is also very helpful and understanding. I told them
what I was looking for and without taking long to understand my needs, they just presented me with different designs and diamond settings. I wasn’t expecting much in my budget, but they have got a wide range of products for everyone.
I bought a beautiful diamond bracelet from Kay a few years ago. At the time we were very impressed with the quality of the piece, Kay's knowledge and very business-like and pleasant manner. Unfortunately, I managed to
break it recently, and contacted Marlow's. Within a few days, the bracelet was returned to me in perfect condition. Throughout, emails were speedily answered. How refreshing to deal with such efficiency and kindness. I would highly recommend anyone to step inside this business. If there were six stars, I would have given that. Thank you Kay.
If you're looking to purchase your wedding rings at competitive prices in London, then it is definitely worth visiting Marlow's Diamonds showroom. Their staff are really helpful which is great when making an important
Ordered my wedding ring over the phone, arrived promptly, well packaged, as described and in lovely condition. We also bought my now fiancee's engagement ring and wedding ring from Marlows and it is also
great quality and arrived with all the proper documents. Would definitely recommend.